Schery Ramadan: The Pied Piper of People

Schery Ramadan has worked in the personal injury profession as a legal assistant, paralegal and law firm office manager all before reaching 22 years of age.  Ms. Ramadan currently brings her 20+ years of experience as a System Implementation Specialist within the legal software industry to SmartAdvocate, a state of the art, award winning case management software.  This will be the third award winning Software Company Schery has worked with (SAGA, Inc & Client Profiles).  As a veteran salesperson, she has been the top seller since joining SmartAdvocate in 2013 driving market share growth and has mastered the art of selling software and professional services to the legal industry.  When she is not either traveling to a convention, performing client onsite training, implementation, go lives and support she is talking shop with other industry professionals. Schery currently resides in Rego Park, New York with her husband of over 10 years and her toddler. 

Today’s Subjects:

• The history of SmartAdvocate a case management software for the legal community
• How Schery is the Pied Piper
• Schery’s career trajectory and how she built such an incredible reputation. It didn’t happen over night
• What she does to make herself better: She’s a voracious reader and is always looking to make herself better.
• Time! Her biggest challenge. She travels 200 days a year and works around the clock
• She stresses a key component to success is with the team you surround yourself
• There is no substitute for a good Team: Not just with her own team, but also with competitors, vendors and other people that if you commit to this industry you will see at all the functions and events
• Stresses how paramount relationships are and how you have to see people in person and do some of the old school little things, like handwritten notes.  
• Power of Preparation: What she does before an event: try to get the guest list, know the restaurants in the area, arrive early, know your audience
• You have to hustle and you have to be prepared.
• Sean Quinn
• Learn why her clients invite her to their holiday parties, out on their boats, to their family gatherings, weddings etc.
• She goes above and beyond for her clients. Treats them like friends
• She always tries to put people around her at ease.
• Being a woman in a male dominated industry
• The power of patience and listening. How this has helped her evolve
• Schery’s “Schery always took care of me”